Privacy policy
This policy explains what we do with your personal information. We handle it under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Last updated 24 September 2026.
Who holds your information
Tallowwood
59 Muffett St
Scone NSW 2337
Australia
Privacy contact: info@lederkur.de
What we collect
- Your name, delivery address, email address and phone number, so we can send the parcel
- What you ordered and what you paid
- Your IP address and browser, from the web server log
- How you moved through the pages, anonymised
Why we collect it
- To take, pack and deliver your order
- To answer you when you write to us
- To handle a return or a refund
- To meet our tax and record keeping obligations
- To measure which advertising works, and to improve the pages
Who we share it with
- The fulfilment centre that packs and posts your parcel
- Australia Post and the carrier, so they can deliver it
- Our payment providers, for the payment itself
- Our email provider, for order confirmations and, if you asked for them, offers
- Microsoft Clarity and Meta, for anonymised measurement
Overseas disclosure
Some of the providers above hold data outside Australia, including in the United States and in the European Union. We only use providers that are contractually bound to protect your information to a standard comparable to the Australian Privacy Principles.
Cookies and measurement
This site sets cookies so the checkout remembers your cart and your details between pages. We also use Microsoft Clarity to record anonymised page interactions, which shows us where a page is confusing, and the Meta pixel to measure advertising. You can block cookies in your browser; the checkout will still work, but it will forget what you typed if you reload.
How long we keep it
Order records are kept for seven years because tax law requires it. Marketing contact details are kept until you unsubscribe. Anonymised measurement data is kept for up to two years.
Access, correction and complaints
- You can ask us what we hold about you and we will tell you, free of charge.
- You can ask us to correct anything that is wrong.
- You can ask us to delete your data, except what tax law says we have to keep.
- Write to info@lederkur.de and we answer within 30 days.
- If you are not happy with our answer you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Security
The site runs over TLS. Payment details go straight to the payment provider and are never stored on our systems. Access to order data is limited to the people who need it to pack and support your order.